My computer is not starting up every time I turn it on. Yesterday and today I had to force it to turn off using the start button and restart it for it to start normally. Please advise.
Aniea
flat blue screen when I turn it on
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Aniea
- Posts: 61
- https://www.behance.net/kuchnie-warszawa
- Joined: Mon Dec 09, 2019 10:56 pm
First thing to do....
Back up your files/computer.
You can use "cloud" storage or external USB drive, just make sure you have a copy of everything you want for when your computer will not restart ever again.
Now of the good/bad news.
It sounds like you may have some corrupt files. Its possible that the files were corrupted by a windows update, malware, or even just cosmic rays.
I have a machine will nearly always fail to boot the first time, but I can hit control - alt - delete and on the 2nd attempt it will always boot. Sometimes you can get lucky and just find what works and limp along for a while.
After you have backed up your files, you can start trying to 'repair' or 'replace' your operating system.
Can you provide more details about your PC?
----------------------
1. What is the make/model of the computer?
2. How old is the machine?
3. Is the machine a laptop ? or a desktop?
4. If it is a desktop do you feel comfortable opening the machine up and looking inside?
Back up your files/computer.
You can use "cloud" storage or external USB drive, just make sure you have a copy of everything you want for when your computer will not restart ever again.
Now of the good/bad news.
It sounds like you may have some corrupt files. Its possible that the files were corrupted by a windows update, malware, or even just cosmic rays.
I have a machine will nearly always fail to boot the first time, but I can hit control - alt - delete and on the 2nd attempt it will always boot. Sometimes you can get lucky and just find what works and limp along for a while.
After you have backed up your files, you can start trying to 'repair' or 'replace' your operating system.
Can you provide more details about your PC?
----------------------
1. What is the make/model of the computer?
2. How old is the machine?
3. Is the machine a laptop ? or a desktop?
4. If it is a desktop do you feel comfortable opening the machine up and looking inside?
Here a few easy things you can try when having weird windows issues.
Open command prompt as administrator. Run the system file checker using this command ...
sfc /scannow
This will look through your windows files an fix any corrupt ones it finds, checking against a known good copy.
Of course, it's always possible that the "known good copy" stored on your pc it is checking against has also gotten corrupted, so you can d/l a new "known good copy" using this command ...
DISM /Online /Cleanup-Image /RestoreHealth
It is always best practice to reboot after each command, but your mileage may vary.
Open command prompt as administrator. Run the system file checker using this command ...
sfc /scannow
This will look through your windows files an fix any corrupt ones it finds, checking against a known good copy.
Of course, it's always possible that the "known good copy" stored on your pc it is checking against has also gotten corrupted, so you can d/l a new "known good copy" using this command ...
DISM /Online /Cleanup-Image /RestoreHealth
It is always best practice to reboot after each command, but your mileage may vary.
